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| Quality Software Management: Systems Thinking
| | Gerald M. Weinberg
| Partial ContentsI Patterns of Quality- What Is Quality? Why Is It Important?- Software Subcultures- What Is Needed to Change Patterns?II Patterns of Managing- Control Patterns for Management- Making Explicit Management Models- Feedback Effects- Steering Software- Failing to SteerIII Demands That Stress Patterns- Why It's Always Hard to Steer- What Helps to Stay in Control- Responses to Customer DemandsIV Fault Patterns- Observing and Reasoning About Errors- The Failure Detection Curve- Locating the Faults Behind the Failures- Fault Resolution DynamicsV Pressure Patterns- Power, Pressure, and Performance- Handling Breakdown Pressures- What We've Managed to AccomplishNotesListing of Laws, Rules, and PrinciplesAuthor IndexSubject Index
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